As Emirates airline resumes regular scheduled passenger flights to nine destinations on Thursday, it has unveiled multi-faceted measures for employees and customers at every step of the travel journey, redefining safety and hygiene standards on board and on the ground, says a press release.
“Emirates is implementing a comprehensive set of measures at every step of the traveller’s journey, to enhance the sanitisation of all touch points, and ensure the health and safety of our customers and employees. The risk of catching an infection on an aircraft is already very low, but we have spared no effort in reviewing and redesigning every step, from check-in to disembarkation,” said Adel Al Redha, Emirates’ chief operating officer.
"We are all aware that we have to adapt to different practices during this pandemic in our day to day activities," he added.
Emirates has introduced complimentary hygiene kits to be given to every passenger upon check in at Dubai International Airport and on flights to Dubai. These kits comprise masks, gloves, antibacterial wipes and hand sanitisers.
Customers travelling through Dubai International Airport and transferring onto another flight will go through thermal screening upon disembarkation. Transfer desks at the airport have also been installed with protective barriers as a precautionary measure. Airport staff, dressed in personal protective equipment (PPE) will direct customers from a safe distance for extra assistance. Customers will be given an additional hygiene kit at the gate before boarding their connecting flight.