GoZayaan, the travel tech platform has completed five years of its journey today. Given the short amount of time the startup has been operating, it has seen extraordinary success and become a prominent name in the travel scene of Bangladesh.
The Bangladeshi travel industry has only 5.0 per cent visibility in the digital space. Five years ago, there were no online solutions available for travel troubles. Most bookings had to be done through third-party agents who offered no visibility or transparency to the travellers about their bookings before reaching their destination.
Dependency on third-party agents and lack of visibility, limited travellers from enjoying flexibility and control. Things have progressed massively since those days. Today, to celebrate five years of GoZayaan, we discuss five solutions brought by the company to make travel more convenient.
1. Flights, hotels, tours - All in one place
With GoZayaan, one can book domestic and international flights, hotels and tours online with a holistic end-to-end booking platform. One has the transparency to compare prices and the freedom to choose one’s journey. It is now possible to see images of hotel rooms or know about the amenities each room provided, before even going to the destination, making sure that the travellers would always know exactly what they’re paying for. With a few clicks, travellers can now decide and choose what they want their dream tour to be like!
Due to the lack of digitisation, there was a handicap on payment methods. One would always have to carry cash instead of simply having a credit/debit card or using MFS services. GoZayaan solved this problem as well by partnering with all the renowned banks and MFS to enable smart travellers to make digital payments. The company soon became a holistic solution for end-to-end automated bookings.
2. Combating pandemic with tech-driven innovations
The 2020 pandemic brought the world's 9.0 trillion dollar tourism industry to a standstill. It was a dark time for tourism as most people were quarantined in their homes with little to no exposure to the outside world. Although GoZayaan only promoted essential travel during this time, the company also brought on new services to ensure safe travel.
GoZayaan’s endeavours to cope with the new normal began with introducing RT-PCR test bookings for travellers going abroad which they did by partnering up with government-approved labs. The company also partnered up with insurance companies to provide affordable and hassle-free international travel insurance completely online.
These immensely helped simplify the process of essential travels during the pandemic.
3. Reviving international travel
As the pandemic slowed down, international travel started picking up again. People across the nation were thrilled once again to cross borders and expand their horizons. Countries famous for tourism lifted travel restrictions and welcomed tourists with open arms.
To accommodate the influx of international tourists, GoZayaan identified some of the core problems local travellers face while travelling abroad. The company started their 0 per cent EMI and travel loan programmes to accommodate travellers on a budget. GoZayaan also onboarded thousands of international
hotels to make the booking process as convenient as possible.
4. Revolutionising tour concept
A few years ago, tours in Bangladesh meant a fixed itinerary purchased from third-party agents. Package tours rarely give people the flexibility to choose their adventures, resulting in them paying for services they don’t necessarily want. GoZayaan changed the concept of tours by allowing travellers to choose the activities they prefer, ensuring that they would only be paying for experiences they want to explore.
Today’s smart travellers want flexibility and control when it comes to booking their travels. GoZayaan provided exactly that with their completely customisable tours and limitless options available on the website.
5. Going limitless
GoZayaan is working relentlessly to bring more services to its platform to cater to travellers. Travellers are explorers who have dreams and GoZayaan wants to transform their dreams into reality by giving them control over travel plans. Starting from travel loans to EMI facilities, GoZayaan is bringing limitless options and facilities to travellers to make sure they can fulfil their dreams of exploration with total control.
With big plans and limitless dreams, GoZayaan has thrived for five years and slowly become one of the biggest players in Bangladesh's tourism scene. In such a short time, the company has achieved not only national but global recognition.
GoZayaan remains a completely customer-focused brand and exists for travellers who have unlimited dreams.